ARM Homepage

Frequently Asked Questions

ARM STOCKTRADE is a self-service online trading portal that allows ARM Securities’ client’s trade in real time via an internet enabled device from the convenience of their homes/offices.
  • Trade on-the-go
  • Instant transaction confirmation
  • Convenience and control over investment activities
  • Direct market access and full order management capabilities
  • Access to robust research materials including stock recommendations.
  • Automated contract note notification
  • Fast Reliable execution
  • User-Friendly Trading platform
  • Competitive pricing
  • News and trade sensitive alerts

Clients interested in using ARM STOCKTRADE should have the following: -

  • Access to Internet
  • Active e-mail address
  • An Operational Bank Account (current or savings)
  • Relevant regulatory Know Your Customer (KYC) documentation
Individual and Corporate accounts can be opened by completing our account opening form online at www.armstocktrade.com. You would be required to upload supporting KYC documents or forward documents via email to customerservice@armsecurities.com.ng

You are required to upload scanned copies of the following documents when filling the online account opening form:

INDIVIDUAL

  • Recent passport photograph
  • Means of identification (driver's license, international passport or national identity card)
  • Utility bill (Not older than 3 months)
  • Signature specimen

CORPORATE

  • Certificate of Incorporation
  • Duly executed Board Resolution approving account opening.
  • CTC of CAC Form CO7 and Company Utility Bill
  • For each signatory:

    1. Means of Identification
    2. Passport photograph
    3. Signature Specimen
A minimum initial deposit of N50,000.00 is required .
Sensitive and private data exchange between the Site and its Users happens over a secured communication channel and is encrypted and protected. Transactions are also handled over a secure payment gateway.
You will receive an email confirming receipt of your application. Once complete KYC documents have been verified, you will be notified of an opened CSCS account no later than 48hrs of completing the form after which you may proceed to fund your account and start trading.
Yes, you can open an ARM STOCKTRADE account and be active from any part of the world.
ARM STOCKTRADE’ brokerage fee is a flat rate of 1% on transactions executed.
ARM STOCKTRADE’ brokerage fee is a flat rate of 1% on transactions executed.

Asides the brokerage fee charged by ARM Securities, other statutory charges apply. See Below;

TRADE STATUTORY CHARGE FEE
BUY SEC 0.3%
STAMP DUTY 0.075%
SELL CSCS 0.3%
NSE 0.3%
STAMP DUTY 0.075%

Please note there is N4 flat per line transaction for trade alert

ARM STOCKTRADE has effectively put the management of your brokerage account in your palms. With ARM STOCKTRADE you are in charge of managing your account. You can manage the activity in your brokerage account from anywhere in the world at any time of the day as long as you have access to the internet.

Payments can be made through any of the options below:

  • Cash Deposit
  • Cheque Deposit
  • Online Transfer
  • QuickTeller
  • WebPay
You can place your mandate via our online trading portal (ARM STOCKTRADE). Sign in to trade.
Online trades may not always be executed immediately as a result of delays caused by market trade volumes, slow internet connection and order queues., However, matched trades should be executed immediately.
ARM Research provides you with insights on the Nigerian Equities market and up-to-date market analysis to better inform your decision making enabling you to position yourself strategically. Investors are also exposed to a detailed equity comments and stock recommendations.
A Daily Price List of the Nigerian Equities would be uploaded to the portal and sent via email to all clients
As a Client, you have access to ARM Securities research reports.
ARM STOCKTRADE does not accept submissions or amendments of orders via email. All orders and cancellations must be placed through our recognized trading channels, which is ARM STOCKTRADE Trading Portal.
Once your trade is executed, an SMS will be sent to your mobile number. A Contract Note also sent to you via email giving you details of trade executed on your behalf
At the moment, you can trade on all stocks listed on the Nigerian Stock Exchange
24 hours a day, 7 days a week. When the market is in session, your order(s) will be routed directly to the dealer's representative. However, if the market is closed, your order(s) will be routed to the dealer's representative in the next session when the market opens.
When an order is successfully submitted, you will receive a confirmation and an order number will be assigned to that order.
If you are disconnected while sending an online order, reconnect and check your order at the Pending Order status screen. If your order did not go through at the time of disconnection, you will need to resubmit the order again.
You may revise a pending order that has not been matched in the market. A revision is only Possible for the Quantity of the order. To revise the price, you will have to cancel the Entire order and submit a fresh order. If you are away from your computer and wish to revise an order, you may call our customer service representative on 0700CALLARM (0700 2255 276)for assistance
You may cancel a pending order as long as it is not matched in the market. If you are away from your computer and wish to cancel your order, you may call our customer service representative for assistance.
All unmatched orders for the day will expire at the end of that trading day. However, depending on the mandate term, it may automatically re-queue at each trading session until it is matched or the instruction expires.
An order submitted after the close of the market is classified as a Standing Instruction. You may view and manage these standing instructions at the “Pending Instruction” screen. Your order will be queued for execution when the market opens on the next trading day
Once a trade is matched, it is immediately executed. We advise you to exercise caution in your choice of stock and extra care in the online submissions of your orders.
The system will manage your portfolio for you. This portfolio will be automatically updated whenever a buy or sell order has been matched.
All historical data may be viewed from the "My Order" screen. Click on the Status drop-down button from the respective "Order Status" options (except "Pending Order" screen) and the historical data screen will pop up.
A Limit Order is a Buy or Sell mandate with a specified price limit. In this case, the order will not be completed at a price higher for a Buy Order or lower for a Sell Order than the specified price. While this type of order offers the investor some security in the cost of the transaction, it also narrows the possibility of an executed order. An investor would commonly use this type of order if he wants to achieve a targeted price during a specified time period.
  1. Fill or Kill; This is a type of time-in-force trading that requires a trade be executed immediately and completely or not at all. In other words, the order must be filled in its entirety or canceled (killed).
  2. Good For 7days;This specifies that a trade order is valid for seven (7) days until it is cancelled by the person who placed the order or it expires. If it expires, a new order would be required to validate the mandate
  3. Good for a day;This specifies that a trade order is valid for only one (1) day until it is cancelled by the person who placed the order or it expires. If it expires, a new order would be required to validate the mandate
  4. Immediate or Cancel; This type of time-in-force trading technique specifies that at the point of posting a trade, if it is not executed immediately it hits market; it is cancelled (killed). e trade active.
In the 'Buy/ Sell Applet' click on the little arrow under 'Account No/ Name'. Your trading account/s maintained with ARM Securities will appear. Click on the desired account to trade.
Yes you can transfer your account from one stock broking house to another. This has been made very easy by the CSCS and this happens at no cost. All you have to do is contact customerservice@armsecurities.com.ng a sample of a stock transfer letter will be sent to you to adopt. Once we receive the instruction from you along with complete KYC requirements, we will initiate the transfer through the CSCS at no cost whatsoever.
You may maintain your existing stockbroking account while we open a new one for you, using the same CHN (Clearing House Number), but different account number with the CSCS.

An order will be considered unacceptable in any of the following situations:

  • A counter has not been selected
  • The stock quantity is less than or equal to zero
  • The stock price is less than or equal to zero
  • The stock price has exceeded the upper or lower price limit allowed
  • You have no trading limit
  • You have exceeded your trading limit
  • Your trading account has been suspended
  • Your account has not been activated

If you can't find what you are looking for, contact us via any of the following channels:

Telephone:
Email:
Social Network:
0700CALLARM (0700 2255 276)
customerservice@armsecurities.com.ng
Twitter: twitter.com/armengage
Facebook: facebook.com/armengage
Youtube: www.youtube.com/user/armassetmanagers
Linkedin: www.linkedin.com/company/asset-&-resource-management-coy-ltd
Google Plus: plus.google.com/+armgroupng